New FAQ!

Hello,

I have posted a new FAQ based on our conversations at the manager's meeting last month. Please share with all staff who work with the Substitutes.

Thanks,

Laurie

Customer Service Substitutes Surveys

We have updated the surveys to make them slightly shorter. Please make sure that staff and substitutes complete the forms so that we can continue to improve the Substitute process.

Thanks for all of your hard work in making the Substitute Program work!

Laurie Covington

Welcome to the Customer Service Substitutes Blog

Here is the new home of the Substitutes. Please use the links at the side to find timesheets and surveys to use after each substitute completes a session. There is a survey for the manager/person in charge and the substitute.

Thanks for helping make the substitute program work!